COMPLAINTS / CONTENT REMOVAL POLICY

1. Introduction

BlushRooms is committed to maintaining a safe, respectful, and lawful platform. We take complaints regarding content seriously and provide a clear process for reporting content that may be illegal, non-consensual, infringing, or otherwise in breach of our standards.

This policy outlines how complaints and content removal requests are handled.

2. Reporting Content

Any individual may report content that they believe:

• is illegal or unlawful
• involves non-consensual or exploitative material
• infringes intellectual property rights
• violates the rights of any individual
• breaches BlushRooms' platform rules or applicable standards

To submit a complaint or content removal request, please contact us at:

info@blushrooms.com

Please include as much detail as possible, including:

• a description of the content
• a link (URL) to the content
• the reason for the complaint
• any supporting information or evidence

Incomplete reports may delay our ability to investigate.

You may also submit a complaint via CCBill's reporting form: CCBill Content Removal Form

3. Review Process

All complaints are reviewed promptly. BlushRooms aims to review and resolve complaints within five (5) business days, where reasonably possible.

Our review process may include:

• assessing the reported content
• reviewing associated account activity
• requesting additional information from the complainant or uploader
• temporarily restricting or removing content while the investigation is ongoing

We reserve the right to take interim action where appropriate to protect users or comply with legal obligations.

4. Outcomes of Investigation

Following review, BlushRooms may take one or more of the following actions:

• take no action where the content is found to be compliant
• temporarily restrict or remove content pending further review
• permanently remove content
• issue warnings to the uploader
• suspend or terminate user accounts
• restrict platform access
• report the matter to relevant authorities where required

All decisions are made based on the information available at the time of review and in accordance with applicable laws and platform policies.

5. Appeals Process

If a complainant or affected party disagrees with the outcome of a complaint, they may submit an appeal by contacting:

info@blushrooms.com

Appeals should include:

• reference to the original complaint
• details of why the outcome is disputed
• any additional supporting information

Appeals will be reviewed, and a further decision will be provided where appropriate.

6. Cooperation and Further Action

BlushRooms may request additional information where necessary to investigate complaints effectively. Where required, BlushRooms may cooperate with law enforcement, regulatory bodies, or other relevant authorities.